Non-desk staff members need access to powerful digital tools that lets them respond to customer requests on the sales floor. They need the ability to accomplish simple tasks like turning screens on/off or rebooting digital signage devices when there is a problem.
Employees must also remain in complete control of the content that is shown on screen and they must be allowed to quickly make changes when needed.
So how can we give access to non-desk employees so there are less mistakes and technical support issues?
Having the ability to delegate control of your digital signage screens is great. But here’s something to keep in mind. How do you give access to your company’s digital signage screens without exposing yourself to costly mistakes? How do you prevent someone from accessing specific screens, or posting unauthorized content?
In short, you need tools that are secure, fast and intuitive. You need a software solution that will let you control what your mobile users can see, and what they can do from their mobile devices.